This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SUPPORT Q&A - New install failing - Error 1720

nzpauper - Wednesday, January 20, 2016 2:54 PM:

Hi there - I'm having some grief with a new install, fails right at the end of the install. Event logs show a couple of errors.

Product: Aras Innovator -- Error 1720. There is a problem with this Windows Installer package.
A script required for this install to complete could not be run. Contact your support personnel or package vendor.
Custom action ConfigureWindowsAuthenticationSettings script error -2146827864, Microsoft VBScript runtime error: Object required: 'WScript' Line 18, Column 3,

The application '/InnovatorServer/Vault' belonging to site '1' has an invalid AppPoolId 'Aras Vault AppPool ASP.NET 4.0' set. Therefore, the application will be ignored.

Any ideas of how to troubleshoot this?