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SUPPORT Q&A - XML Error when logging into ARAS

karthik reddy - Sunday, May 8, 2016 2:18 AM:

I have installed ARAS INNOVATOR 11 in my Windows 10 PC. When i try to login into aras i am getting the following Errors.

 

 


My System Details:

OS                                               : Windows 10
IIS                                                : IIS 10
Database                                     :Microsoft SQL Server 2008 R2
Internet Explorer                          :IE11
Mozilla Firefox                              :Mozilla Firefox 38 ESR


Note:I have installed sdns.exe.For IE11,I done all configurations what ever they mentioned in installation document. While installing Aras innovator i didn't get any error it installed successfully.Please Help me to fix this problem.

 

 



mcveighcp - Wednesday, June 15, 2016 10:23 PM:

same issue here did you get it resolved?



mcveighcp - Wednesday, June 15, 2016 10:23 PM:

same issue here did you get it resolved?



mcveighcp - Wednesday, June 15, 2016 10:23 PM:

same issue here did you get it resolved?



mcveighcp - Wednesday, June 15, 2016 10:23 PM:

same issue here did you get it resolved?



edonahue - Thursday, June 16, 2016 9:21 AM:

Hi mcveighcp,

Could you provide more detail on the specific error you are seeing? Please confirm that you have the following components installed on your machine:

 

  • .NET 3.5 (required on all clients)
  • .NET 4.5.2 (required on server)
  • MSXML 6 
  • ASP.NET

 

If you confirm that all components are installed on your client/server machine and this issue is not resolved, try registering your ASP version with IIS using the command below.

windir%Microsoft.NETFrameworkv4.0.30319aspnet_regiis.exe –iru

Please be sure to clear your browser cache after making any configuration changes.



karthik reddy - Monday, June 20, 2016 9:19 AM:

Hi Eli Donahue,

I am Using Windows 10 Operating System.

In My Machine i checked in 1)ASP.NET 3.5

                                                2)ASP.NET 4.6(Note:in my machine only ASP.NET 4.6 is available, .NET 4.5.2 is not available)

                                               3)ASP.NET

    are checked in under IIS--->World Wide Web Services--->Application Development Features.Please find the attachment.


I have installed MSXML 6 in my machine.Please help me to solve my problem.





edonahue - Monday, June 20, 2016 9:43 AM:

Hi Karthik,

Can you provide more information about the error you are seeing? If you included a screenshot in your original post, it looks like it was removed. What is the text of the error you see when trying to log in?



karthik reddy - Tuesday, June 21, 2016 1:03 AM:

Hi Eli Donahue,

When I try to log in in Mozilla ESR 38.

Note:-I installed ARAS Extension in Mozilla.I am getting following error Messages.

Resource with key="'login.login_btn_label'" is not found in "localhost/.../ui_resources.xml".

Resource with key="'login.cancel_btn_label'" is not found in "localhost/.../ui_resources.xml".

Resource with key="'login.default_link_html'" is not found in "localhost/.../ui_resources.xml".

Resource with key="'login.bookmark_this_page_txt'" is not found in "localhost/.../ui_resources.xml".

Resource with key="'login.version_html'" is not found in "localhost/.../ui_resources.xml". 11.0 SP5; Resource with key="'login.build_html'" is not found in "localhost/.../ui_resources.xml". 6296

When i try to Log in In Internet Explorer 11.

Note:-I done all Configuration Changes In IE11, as Per Installation Document.I am getting following errors.

Error loading localhost/.../ui_resources.xml .


Error loading localhost/.../ui_resources.xml .


 Error loading localhost/.../ui_resources.xml . Error loading localhost/.../ui_resources.xml . Error loading localhost/.../ui_resources.xml .

Please Let me know for any further Information.



 





edonahue - Tuesday, June 21, 2016 2:38 PM:

Hi Karthik,

If all components are installed on the server and you are still seeing this error, you may need to update the system file permissions for your code tree (installation directory). Try granting "Full Control" file permissions to the IIS_IUSRS user for the root directory and all child files/folders. This will ensure that the IIS application pool user to make sure the user can access all files in the code tree.