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SUPPORT Q&A - Invalid Search Criteria

tstickel - Monday, May 16, 2016 3:38 PM:

IGNORE THIS POST, INSTALLED INNOVATOR ON ANOTHER SERVER AND IT WORKED FINE

New install of Innovator 11.0 SP5 Build 6296.  Client access via Mozilla Firefox 38.8.0 ESR.

When using simple search on any itemtype, Innovator displays "invalid search criteria" pop-up error.  Same error no matter what I enter as search criteria (e.g. not using wildcards, using wildcards).  If I do not enter search criteria then search works as expected.

I cleared all search criteria in Innovator, deleted Firefox cookies, deleted Firefox cached web pages.  But this did not solve the problem when I re-enter any search criteria.

AML search does work, but Advanced search results in same "invalid search criteria"

Is there a solution for this problem



PCA33507 - Wednesday, September 7, 2016 4:11 PM:

Hello Terry.

I'm facing this same issue with my recent installation.  Do you have any advice on how to fix this issue?

-John



edonahue - Monday, September 12, 2016 10:46 AM:

Hi John,

I see you've resolved this issue in another forum post. For any future users experiencing this issue, please refer to the following forum post for more information:

http://www.aras.comhttp://www.aras.com/Community/forums/p/7663/16635.aspx#16635