SUPPORT Q&A - Browser displays file text instead of login dialog

hgdueck - Monday, February 19, 2007 10:54 AM:

Hello,

 I just installed Innovator for test purposes using XP, IIS 5.0, SQLExpress and IE 7.

The installation went good so far.

My problem is, that the login page is not displayed. Following happens (see screenshot):

When I click on *Client*, folloing happens:

 What is the problem?

Thanks for any help

Hans-Georg

Bill - Monday, February 19, 2007 12:06 PM:

Hello Hans-Georg, and welcome to the forum.

The simplest way to fix this problem is:

Open the Control Panel.

Select Add/Remove Programs and find "Microsoft .NET Framework 2.0"

Select Change/Remove for "Microsoft .NET Framework 2.0"

When prompted, select Repair.

If you do not have the .NET 2.0 Framework installed, please download and install it.

(See the Aras Innovator - .NET Client Configuration for where to download the .NET 2.0 redistributable at http://www.aras.com/support/Documentation/documentation.aspx)

-Bill

hgdueck - Tuesday, February 20, 2007 6:51 AM:

Hi Bill and all!

Bill, thanks for your prompt answer.

 unfortunately the "Repair" did not work.

Then I removed all installations of .NET Framework (I had also 1.1 installed) and reinstalled .NET 2.0. But it is still not working.

I get still a empty page with error Message:

At least it is different than before ;)

What could I try else?

Bill - Thursday, February 22, 2007 2:08 PM:

One possible cause of this error is outlined in our the Aras Innovator - Installation Guide in section 7.2.

(Document available from our support page at: http://www.aras.com/support/Documentation/documentation.aspx)