Brian - Monday, May 4, 2009 8:16 PM:
Hi All,
I am having trouble getting Dashboards to display any information.
I have checked that I have Adobe SVG Viewer installed. Ver 3.03 Build 94 is what I am running.
I have followed the steps in this post
http://www.aras.comhttp://www.aras.com/Community/forums/p/269/724.aspx#724
and while there is data in the TestSeries under each of the Metrics nothing displays in the Dashboards TOC item TestDashboard1 when I click on it.
I changed the dates in the example given to correspond with current periods so that the calculations would yield current data.
Any further suggestions?
Thanks,
Brian.
Boro - Monday, May 11, 2009 8:42 PM:
Hi Brian,
Did you define the MIME type in IIS ?
>Extension = SVG
>Mime type = image/svg+xml
Thanks
Brian - Monday, May 25, 2009 2:46 AM:
Hi Boro,
Just thought I would pass on that this was the problem. My IT guys have now set this up and the dashboards are working.
Thanks,
Brian.
ashu_vik - Wednesday, June 17, 2009 6:29 AM:
Hi All,
Even I am facing the same issue. I am not able to see any thing when i click on Dashboard1. Infact, Iam not able to create "ItemType" with identity as "World". It gives an error that the identity with the name "World" already exists. Any suggestions?
@ W_A_Watson II: Can you please tell me how to set the MIME Types?
Brian - Wednesday, June 17, 2009 6:27 PM:
Hi Ashu,
When your IT people set up the IIS server they should have had options to set the MIME types. They need to add the information that BORO supplied in the earlier reply. For detailed instructions google "set mime type iis" and you will get all you need.
Other than that you need to have the SVG viewer installed. To see if this is installed click on a dashboard and where the light grey block appears right click. This will bring up a context menu including an "About Adobe SVG viewer" at the bottom. If there is no grey block or no menu then you probably don't have the viewer installed. It can be downloaded from the web free.
If these are set up correctly then clicking on one of the basic dashboards supplied with the initial download will give you a graph.
Cheers,
Brian.
ashu_vik - Thursday, June 18, 2009 5:51 AM:
Hi Brian,
Thanks for the quick reply..I think i don't have SVG viewer installed on my machine. Can you please tell me wether the SVG viewer is compatible with Windows Vista. I have installed Aras Innovator a Vista machine and I am not sure wether SVG viewer is compatible with Vista.
Thanks again.
Brian - Thursday, June 18, 2009 6:16 AM:
Hi Ashu,
I can't be 100% sure if this is compatible with Vista but a google search for SVG viewer vista gives this site
www.xpvistasite.com/scalable_vector_graphics_svg_viewer_54920.htm
as a place you can download it.
I imagine the XP version will still work with Vista.
Brian.
Andy - Thursday, June 18, 2009 10:10 AM:
I'm running the Adobe SVG Viewer on my Vista machine.
I think I just had to force the license agreement to pop-up the first time by just opening an svg stand-alone.
Andy
ashu_vik - Wednesday, June 24, 2009 5:09 AM:
Right Andy..It worked the same way for me as well..
Thanks guys :)
