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SUPPORT Q&A - Error when starting Client

nevets2001uk - Tuesday, June 16, 2009 5:28 AM:

I have just installed Innovator on a VPC Windows 2003 for testing. I can load it on the server but when I try from a client I get an error in the small IE window stating "Aras Innovator client has failed to initialize"

I have used the SDNS tool using the address of http://192.168.1.104/innovator which is my test server address.

The log from SDNS seems to suggest it ran properly:

[========================================================]
   Setting security for .NET 2.0 ...
[========================================================]


[--------------------------------------------------------]
   Create new group with name "192.168.1.104/innovator" ...
[--------------------------------------------------------]

Microsoft (R) .NET Framework CasPol 2.0.50727.3053
Copyright (c) Microsoft Corporation.  All rights reserved.

Added union code group with "-url" membership condition to the Machine level.
Success

 Does anyone have any thoughts as to the cause of thsi problem?



Bill - Tuesday, June 16, 2009 7:14 PM:

Do you recieve any other error from .NET or a security notification from IE?

Have you checked the IE settings against the recommended settings?

Aras Innovator 9.1 - Internet Explorer Client Machine Configuration.pdf 

-Bill



nevets2001uk - Wednesday, June 17, 2009 4:40 AM:

Bill,

Thanks for the link. I hadn't seen that document. Most of the settings were correct but I did change a couple and now things seem to be working.

You've been a great help. It's much appreciated.

Steve