This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SUPPORT Q&A - E-mail notification - variables display problem

Remi - Tuesday, July 21, 2009 10:54 AM:

Hello,

   I am using email notifications for change management and I am using the e-mail configuration by default.

The e-mail are sent but any variables is displayed ( I have only the text). I tried with several mailbox without success. Is there any parameters to configure in ARAS or in IIS to allow the display of variables.

 

Here I paste the HTML content of the mail :

 <BODY><font size="+1">
<p>You have been assigned a new change management activity in Aras Innovator (details below).  Please log in to Innovator to complete the work.</p>
<p><font size="+0" style="font-variant: small-caps">Activity: </font>${Item[@type="Activity"]/name}<br/>
<font size="+0" style="font-variant: small-caps">Instructions:</font> ${Item[@type="Activity"]/message}</p>
<p><font size="+0" style="font-variant: small-caps">${Item[@type="ItemType"]/label}</font> ${Item[2]/item_number}<br/>
<font size="+0" style="font-variant: small-caps">Title:</font> ${Item[2]/title}</p>
</font>
<B>
${substring("Some information needed to form this email was not found. Please contact your system administrator to ensure that the sender has privileges to view the items.", 1, (1-count(Item[2]))*158)}
</B>
</BODY>

  et le query string :

<Item type="Activity" id="${Item/ActivityId}" action="get" select="name,message"/>
<Item type="${Item/@type}" id="${Item/@id}" action="get" select="item_number,title"/>
<Item type="ItemType" id="${Item/@typeId}" action="get" select="label"/>



Thanks,

Regards, Remi