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SUPPORT Q&A - Can't create parts

bbook - Tuesday, August 11, 2009 1:49 PM:

I have a fresh install and am setup in the Identity List as "Manager", "World" and "Administrator", but when I open "Design" and "Parts" from the TOC all of the "Item" tools on the toolbar are greyed out so I can't create any parts in this section.  The same tools are not active in the "Portfolio" section also.

I think that this is a permissions problem, but I can't figure out how to change it.

Brian



RobMcAveney - Tuesday, August 11, 2009 2:17 PM:

Permissions to add new items are controlled by the "Can Add" relationship on the ItemType.  By default the Part ItemType has Can Add permissions for the "All Employees" Identity, so that internal users can create new parts but suppliers, etc. cannot.  There is an article in the Just Ask Innovator help on this topic -- see Product Engineering > System Setup > Setting up Identities.

Rob



Anonymous - Tuesday, August 11, 2009 6:30 PM:

Not to jump off topic too much, but it should be noted that World, Creator, Owner, and Manager are all core system Identities.  They should not have Members.  The ability is only there for certain debug scenarios.

World - All users in the database

Creator - value of the created_by_id of the context Item

Owner - value of the owned_by_id of the context Item

Manager - value of the managed_by_id of the context Item

These Identities are used to make dynamic evaluations like in Permissions.  To give dynamic permissions on a Project, for instance, you  simply have the use the Manager Identity in the permission.  Then 2 different Projects do not need a custom permission to restrict one manage and allow the other, simply to specify the property managed_by_id, and it will be picked up accordingly for each of the 2 Projects.

Additionally, the "Aras PLM" Identity is a Product Engineering Identity that is not intended to have any Members.  This Identity has elevated permissions used specifically during change management processes that are not designed for general use. 

Again, my apologies for the off-topic reply, but this is something you should correct.



bbook - Tuesday, August 11, 2009 2:36 PM:

Rob,

I don't see what you referenced in my ItemType section.

Brian



RobMcAveney - Tuesday, August 11, 2009 3:22 PM:

You need to search for the Part itemtype and view the form to see the Can Add entries.  Go to Administration>ItemTypes and you should get the search grid that you show above.  In the blue bar at the top, type Part in the Name column and hit enter.  The grid should now show only the Part itemtype.  Double click on the Part row and the form should open up.  Click on the Can Add tab to see the Identities that have Can Add permissions for that ItemType.

The suggested method to allow your user to create a Part would be to add the user to the All Employees identity.  The above just lets you check which Identities have Can Add permissions for specific itemtypes so you don't have to ask about each one individually.

Rob