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SUPPORT Q&A - Cannot install Innovator

derrick - Wednesday, March 28, 2007 2:43 PM:

Hello;

Trying to install Innovator.  As soon as I select "Full installation" and click "Next", I get an error saying "UseDLL failed.  Couldn't load .dll file", and the install terminates.

I only downloaded today (March 28), so I assume I have the latest version.  I have a fresh install of XP, with .NET 2.0 installed, as well as SQL Express and the Adobe SVG viewer - I think that is all the prereq's.

Any suggestions as to how to get this thing to install?



derrick - Wednesday, March 28, 2007 2:50 PM:

Got it working.  Just saw the post about the missing DLL in system32