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SUPPORT Q&A - Use DLL error during Installation

PeterSchroer - Thursday, December 28, 2006 12:26 PM:

If you see an error message during installation that reports   Use DLL error    the cause is a missing Windows DLL that should be in your c:WINDOWS/System32 or  c:WINNT/System32 folder.      MSVCR71.DLL  is the missing DLL.    Can be found on  the web or on a friend's computer.   Copy the file into the System32 folder,  and then  re-run the Innovator install.    You can remove the DLL after the installation is complete,   it is only needed by the Installer, not the run-time Innovator services.