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SUPPORT Q&A - "Login failed for user 'innovator'"

JTakara - Tuesday, January 5, 2010 5:24 PM:

Hi,

I just completed the Aras install but am having trouble logging into aras innovator via IE. I tried to use the default login 'Admin' with pw 'innovator' but i get the error message "Cannot open database "InnovatorSolutions" requested by the login. The login failed. Login failed for user 'innovator'. "

What do I try next?



Rod01 - Thursday, July 8, 2010 12:47 PM:

I have the same problem, and many times to reinstall Aras so

once i fixed it by modifying the file InnovatorServerConfig.xml

by directory "C:Program FilesArasInnovator"

 

 



square - Wednesday, June 8, 2011 12:16 PM:

After install Aras, I tried to use the default login "admin" with pw "innovator" according to installation guide, but I got the error message "Login failed for user 'innovator'".  I think my problem is a little different from the problem posted here, but is there anyone know how to solve this problem?  Thanks,

 



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ebbert - Wednesday, June 8, 2011 2:50 PM:

Hello

I have installed Aras on a Windows 2008 Ent version with MS 2008 SQL,  I keep getting Login failed for user 'innovator'

I have completed the instructions for both the .NET and Window Explorer, I've run the recommend database commands and I am out of ideas.

- <Innovator>
  <UI-Tailoring login_logo="../images/logos/innovator_splash.jpg" branding_img="../images/logos/banner_02.jpg" product_name="Aras Innovator" banner_url="../scripts/banner.aspx" banner_height="50" />
  <IEClient RequiredSyncMode5="Never" CustomBuildVersion="" />
  <operating_parameter key="debug_log_flag" value="false" />
  <operating_parameter key="debug_log_limit" value="10000" />
  <operating_parameter key="debug_log_pretty" value="true" />
  <disabled_operating_parameter key="performance_logging" value="cpu" />
  <operating_parameter key="xslt_processor_debug" value="false" />
  <disabled_operating_parameter key="email_debug_option" value="file" />
  <License lic_type="Unlimited" lic_key="92b224c74d5b877141d65c1768828749" />
  <Mail SMTPServer="queue" />
  <operating_parameter key="temp_folder" value="C:Program FilesArasInnovatorInnovatorServer emp" />
  <operating_parameter key="ServerMethodTempDir" value="C:Program FilesArasInnovatorInnovatorServerdll" />
  <operating_parameter key="debug_log_prefix" value="C:Program FilesArasInnovatorInnovatorServerLogs" />
  <DB-Connection id="InnovatorSolutions" database="InnovatorSolutions" server="(local)" uid="innovator" pwd="PASSWORD" dbType="SQL Server" />
  </Innovator>

This file is correct, I just removed my password.

Thanks for any help.



grdewar - Friday, April 20, 2012 8:05 AM:

I'm having the same error. "Login failed for user 'innovator'". Any help would be great 



Yoann Maingon - Monday, April 23, 2012 11:14 AM:

  • Go to the SQLserver management tool
  • log using your admin account
  • enable mixed mode login for you database engine.
  • Unlog and log again using now the innovator login.