jy00882735 - Wednesday, May 19, 2010 1:02 AM:
Has anybody import the ITIL solutions in Innovator9.2?
when I new and save a Incident Item,The error message is"The specified value for property escalate_date '5/13/2010 4:39:31 PM' of ITIL Incident does not match the required format."
The escalate_date's Pattern is "MM/dd/yyyy hh:mm:ss a" whit ITIL Incident ItemType.
I tried change Pattern Property for other perset option such as "long date tiem " that the resault still error.
Please help me!!!
friske1 - Friday, June 4, 2010 11:12 AM:
Ming,
I removed the date formating in the ITIL Incedent ItemType and in the method ITIL Complete DateTime Interval I changed the last set property to re-format the date as follows: this.setProperty("end_time", endTime.ToString("s"));
Hope this helps,
Kevin
