This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SUPPORT Q&A - Login Very Slow!!!

jy00882735 - Friday, May 21, 2010 4:47 AM:

 

Every time we login to the Innovator System it is rather slow(Not only the Initization login), after we have input the username and password we have to wait for 20-30 seconds before jump to the success page. Meanwhile, all the other function component works OK after login and the network status is OK cause the ping delay is very small. Currently, our system is installed in a virtual machine while the database is installed on another computer. Can you explain the cause of this problem and tell me how to solve it? Thx



Jennifer - Friday, May 28, 2010 8:58 AM:

Please reference this post and see if it helps

www.aras.comhttp:/.../944.aspx

Best,

Jennifer



jy00882735 - Sunday, May 30, 2010 9:50 PM:

Hi,Jennifer

Thank you for your reply !

The Problem has been solved  that reason is service side install .Net Framework2.0 and client side install .Net Framework3.5.

Best,

Ming



hiro - Monday, May 31, 2010 9:16 AM:

Hi, ming, Congratulation on settlement of your issue.

Please tell me in more detail, did you mean you can solve the problem by installing .NET 3.5 in server side?

Sincerely
hiro



jy00882735 - Monday, May 31, 2010 9:11 PM:

Hi,hiro

As you said  the problem has been solved when I update .NET2.0 to .NET3.5 in server side.

I think maybe InnovatorV9.2 must .NET3.5 to support.

Ming



hiro - Tuesday, June 1, 2010 6:08 AM:

Hi, ming

Thanks for your reply. I have a similar problem. With your hint, I'll try it.

Thank you.
hiro