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SUPPORT Q&A - Help whit ITIL Solutions!!!

jy00882735 - Friday, May 21, 2010 4:51 AM:

Has anybody import the ITIL solutions in Innovator9.2?

when I new and save a Incident Item,The error message is"The specified value for property escalate_date '5/13/2010 4:39:31 PM' of ITIL Incident does not match the required format."

The escalate_date's Pattern is "MM/dd/yyyy hh:mm:ss a" whit ITIL Incident ItemType.

I tried change Pattern Property for other  perset option such as "long date tiem " that the resault still error.

Please help me!!!