This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SOLUTION - PROGRAM MANAGEMENT - Server Error in '/InnovatorServer' Application.

オフライン Archive User 15 年以上前

deda - Friday, June 25, 2010 12:26 AM:

I just installed the ARAS Innovator Server and gone successfully but my fist login faild.
I looked the forumn but I did not have to much luck. Did some of you saw this error?

Thank you for you reply. Best regards!

The Error ...

Server Error in '/InnovatorServer' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed.

Details: To enable the details of this specific error message to be viewable on the local server machine, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "RemoteOnly". To enable the details to be viewable on remote machines, please set "mode" to "Off".

<system.web>

</system.web>

</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<system.web>

</system.web>

</configuration>

rootkiter - Friday, December 3, 2010 11:20 AM:

Dear Dedad,

I have same problem with you, did you fix this?

xueron564 - Sunday, August 14, 2011 9:11 PM:

888xuerong-5:

Hello there! We offer you with the greatest?Brand Shoe Sale there ever is in the whole web. the shoes we sell are of the best quality and are guaranteed. We promise that your purchase would arrive at your doorsteps in one week. All you have to do, is click on the shoe that has enchanted you and we will help you finish up the rest. It is just as simple as this. Our Asics Shoes UK are a favorite in the Asian countries as the Japanese shoemakers are making the shoes that suit the Asian feet. The red soles of the Louboutin Outlet has a never fading spell on the ladies, attracting women all over the world, including the hollywood stars as well as the members of the royal families, to patronize their stores. Some companies are never satisfied with their already great achievements and are always looking for ways to stretch themselves even longer. The Nike Shoes Online will always have new surprises awaiting you. As for the young generation, the supra shoes is becoming more and more popular among them.

modularize - Tuesday, December 17, 2013 10:41 AM:

I've spent two days installing Innovator and now I have this new problem as you explain. Though mine is Sever Error in '/InnovatorServer/Clent' Application.

Can anyone help me? Really stumped. I've tried almost everything I can think of and also tried some of the solutions posted.

tbwork - Wednesday, February 9, 2011 9:28 AM:

I have also the same problem, however, the error message is slightly different:

"Server Error in '/InnovatorServer/Client' Application"

Any help would be appreciated.

Jennifer - Tuesday, December 17, 2013 10:50 AM:

Hi Modularize,

Thank you for the posting. The updated tutorial for installing 9.4 can be found here www.aras.com/.../100476.aspx.

Best,

Jennifer

siddamreddy - Wednesday, May 25, 2011 11:54 PM:

I too have same problem any help would be appreciated !!

Vista

SQL 2008

IE8

IIS 7

Pl let me know if you need more information.

modularize - Wednesday, December 18, 2013 12:33 PM:

Hi Jennifer

Still got problems. I am installing on Windows server 2012 and it has dotnet framework 4.5 installed. I have to add dotnet 3.5 to get aras to install. So I have both 3.5 and 4.5. Could there be a conflict?

It's starting to make me feel like giving up now :(

tbwork - Thursday, May 26, 2011 8:09 AM:

Try using the 32bit version of IE.

See http://www.aras.comhttp://www.aras.com/Community/forums/p/869/4774.aspx#4774 .

Let me know, if this works.

Jennifer - Wednesday, December 18, 2013 1:14 PM:

Hi Modularize,

Having both 3.5 and 4.5 on your machine should not cause a conflict. If it's the same type of error your originally posted about, it sounds like an IIS issue.

My suggestion is to change the error reporting to get a better error message. Simply set <customErrors mode="Off"/> in the clientweb.config

Best,

Jennifer

Jacob - Thursday, October 20, 2011 10:59 AM:

I am getting this error in all browsers I tried, including IE 9 32-bit and 64-bit. I apologize for commenting on an old post and perhaps in the wrong area, but I am completely new to Aras and am trying to set it up in a test environment. The installation guide seems to jump from "4.3.14 Installation Completed" to "5 Logging into Aras Innovator" but I'm stuck between unsure of what to check next. During installation there was a warning about .NET needing to be registered or something (this is a Win2008 R2 30-day eval/trial since I just set it up in VMware for learning purposes). Could someone take pity on me and point me in the right direction? Thanks in advance.

Server Error in '/InnovatorServer' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".


<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="Off"/>
    </system.web>
</configuration>


<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
    </system.web>
</configuration>

modularize - Friday, February 7, 2014 7:48 AM:

Hi Jenny

I'm back to trying to install aras and I've been putting it off for a long time now to be honest but I have some time coming up and want to see if this solution will work for us or not....

Picking up from where you left off last time I set customErrors mode = Off and now I get the following problem when I try and start aras:

HTTP Error 500.19 - Internal Server Error

The requested page cannot be accessed because the related configuration data for the page is invalid.

Detailed Error Information:

Module

IIS Web Core

Notification

Unknown

Handler

Not yet determined

Error Code

0x8007000d

Config Error

Config File

\?C:inetpubwwwrootweb.config

Requested URL

localhost:80/InnovatorServer

Physical Path

Logon Method

Not yet determined

Logon User

Not yet determined

Config Source:

-1:

Any ideas?? Thanks

Jennifer - Thursday, October 20, 2011 11:06 AM:

Hi Jacob,

You've posted in the right place for an Open User. Try this video www.aras.com/.../100255.aspx, I've heard of quite a few individuals that were having a little trouble getting to the next step having total success after viewing. It's about 20 minutes long and is a step by step visual guide to getting your Enterprise PLM Aras Innovator up and running.

If you still experience challenges, please call us to talk through your interest and environment to discuss what other options are available to you.

Best,

Jennifer

Jennifer - Friday, February 7, 2014 9:15 AM:

Hi Modularize,

As previously suspected, you have an IIS issue. You will need to contact your companies IT administrator to ensure all role services are properly installed and configured. At a minimum you want to ensure you have Windows Authentication, ASP.Net 3.5 and 4.5 installed.

Best,

Jennifer

graybeardtx - Friday, December 2, 2011 4:36 PM:

I had a similar problem. It turns out that the format of the license statement was wrong- there was an extra tag. Corrected that and fixed the problem.

modularize - Friday, February 7, 2014 12:51 PM:

Hi Jennifer I am the IT administrator...and the owner, and the consultant, and the cleaner! All of those roles are installed on the server: See the image on the link: www.modularize.co.uk/downloads/roles.png They are all the roles I have...what am I missing? I might add that Aras was installed fresh on a nice clean server with little else on it...followed the instructions step by step too! Best regards Matt

AlanC - Wednesday, January 11, 2012 8:14 AM:

Hi John.

Could we have more detail of your solution please.

Are you referring to the this tag

in InnovatorServerConfig.xml file ?

Thanks

graybeardtx - Wednesday, January 11, 2012 10:52 AM:

Yes. This occurred when changing from the generic key used for installation to the subscriber key (Might be important).

The email I got with the subscriber key was:

An Aras Innovator Subscriber License Key has been generated for Labyrinth Solutions LLC.

When running the installer, this key will not be accepted as valid.
The Subscriber License Key must be set after installation is complete.

To set the Subscriber License Key, edit the InnovatorServerConfig.xml file
found in the root of the installation and replace the existing license tag
with the following:


<License lic_type="Unlimited" lic_key="xxxa880d29d446d357a2297facbb2e18" expires_on="2012-10-01"/>

Notice that there appears to be no closing tag in this email. I replaced only the first part of the tag with the tag above, leaving the

</License> closing tag that was in the original InnovatorServerConfig.xml file. Apparently that was wrong because Aras Support

told me to remove it and that fixed the problem. I now see that there is a "/" after the expiration date which must be the closing tag.

SOLUTION - PROGRAM MANAGEMENT - Server Error in '/InnovatorServer' Application.

Server Error in '/InnovatorServer' Application.

Runtime Error

Legal

Connect With Us