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SUPPORT Q&A - Vault upload problems

Charlatat - Wednesday, June 30, 2010 3:54 PM:

Version:  9.2
URL:  http://*servername*/innovator

Did a plain install with mostly defaults to prompts (other than directing to our dev SQL Server). Engineers have been working on data entry, to evaluate the system.  Running into issues when uploading documents (even as the admin account).  Error message says it cannot connect to http://*servername*/innovator/vault/vaultserver.aspx

From a browser (outside PLM), I cannot connect to this url either even though it IS defined as a virtual directory within IIS and vaultserver.aspx is present.  At one point, I was able to look at the XML error in web.config which highlighted:

    <authentication mode="None" />
    <authorization><allow users="*" /></authorization>

 

Does anyone know what I must do to enable vault access?