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SUPPORT Q&A - hard fixed relationship

tbischel - Friday, July 9, 2010 1:53 PM:

I have a question about how we might make relationships permanently point to the specific generation of a part.  

  We started with an item type for shipped parts, which has a hard fixed relationship to the part sent out.  This is good most of the times, as the item always points to the shipped version rather than the current release of a part.

  Sometimes, a customer will send the part back for an upgrade of a specific component.  If we make a note of the upgrade in a log relationship for the shipped part, and do a save/unlock/close, the part relationship updates to the newest version rather than the one in the original package.  Is there a good way to maintain the link to the original part while still allowing changes to be made to the shipped parts record?