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SUPPORT Q&A - From error 401 to missing database

Dan13 - Tuesday, August 17, 2010 1:59 AM:

Installed Aras Innovator on a Windows Server 2008/SQL Server 2008/IIS7.0. After running into the well known 401 error from the Notification Server, I checked the installation according to the document "401 Error from Notification Server.pdf". "Windows Authentication" role service is already installed and since I'm running a german operating system, I added "NT-AUTORITÄTNETZWERKDIENST" user to the web.config file.

After restarting IIS and connecting to Aras Innovator, I face a new problem: There is no database anymore to select at login.

If I remove "NT-AUTORITÄTNETZWERKDIENST" user from the web.config file, the database entry reappears at login, as well as the 401 error after successful login.

Any hint appreciated.



Dan13 - Tuesday, August 17, 2010 7:42 AM:

Had to change the encoding from "UTF-8" to "ISO-8859-1" in the web.config file.

At login database is listet in the drop down box again and after login no "401 error". Mission accomplished.