tobi - Friday, August 20, 2010 7:47 AM:
Hi I'm currently evaluating Innovator and after some easy to overcome difficulties with the installation everything works fine. BUT:
Problem: The IE freezes every 5-10 minutes for no apparent reason. The browser does not unfreeze, so I have to restart my IE every 5-10 minutes. Innovator Server and Database seem to be continuing to run fine.
I tried:
- I cleared the cache and put IE back to factory settings.
- IE-Tabs with Firefox 3.5: instead of opening the login window http:\example.commyserverclient just opens a new browser-window.
- I looked for logs but couldnt find any. Are there ARAS client logs? Windows error reports just tell me, that an when IE hanged itself.
- Of course I restarted IIS/DB-Server.
Any ideas?
dlhayes - Wednesday, September 29, 2010 12:37 AM:
Check out the memory allocation as it is running. If it continues to climb, it will freeze IE at some point, which points to a memory leak issue.
(CTRL ALT DEL).
I had a problem with a previous version pointing to an image that was not there.. . I have not had the same problem since installing 9.2 however.
