This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SUPPORT Q&A - Error: Unable to launch Innovator in the local machine

Gopinath - Tuesday, August 24, 2010 12:45 AM:

Hi,

I was able to install innovator...but when i point the browser to localhost/InnovatorServer, i get the following error message

-----------------------------------------------------------------------------------------------------------------------------------------------

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E)

Message: Access to the registry key 'HKEY_CURRENT_USERAras' is denied.

Line: 40

Char: 7

Code: 0

URI: localhost/.../

-----------------------------------------------------------------------------------------------------------------------------------------

 any help?

Thanks



Jennifer - Wednesday, September 29, 2010 9:16 AM:

Hi Gopinath,

 

One issue is trying to use Mozilla, even though there is a compatibility mode it is not the best method.  Switch to IE and try again.  If your access is still denied please provide more detail about the setup; ie server and db information; installation methods, etc.

 

Best,

jennifer