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SUPPORT Q&A - Deleting ECR & ECN

Ron - Thursday, June 7, 2007 8:37 AM:

I have some ECR & ECN that have gone thru most of the workflow, but for what ever reason we need to cancel them. Is there a way to cancel or delete an ECR or ECN once they have been partly worked on?

I would like to get them out of My Inbasket .

 

Thanks

 

Ron

 



SamsAn - Thursday, June 7, 2007 10:08 AM:

Hi.

Probably the steps below would help.

1. View a ECR instance to cancel workflow.

2. Click View/Workflow in the ECR instance appeared window.

-> New window with the workflow process instance appears.

3. 

a. Lock the worklow process.

-> Activities of a locked workflow process instance are not displayed in InBasket.

b. Click Cancel Workflow button in the window.

-> The process is promoted to Cancelled state and the activites are not displayed in InBasket.
 



Ron - Thursday, June 7, 2007 10:49 AM:

Now that was just too easy.........

 

Thanks

 

Ron