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SUPPORT Q&A - 404 error The requested URL /InnovatorServer was not found on this server.

hkight - Wednesday, September 29, 2010 9:49 AM:

I am trying to install Aras for the first time and cannot get past this error. I have downloaded the latest versions of IIS 2008, MS SQL Server 2008 R2, IE 8, and am running on XP SP3. Also on .NET 3.5.  I have managed to get through the entire install process without errors. I have read that there is an issue with Windows Authenitcation, but cannot find out how to get that for XP. Have unstalled and uninstalled several times, each time deleting the database that was installed with the process. Dont know what else to do.

 Microsoft SQL Server Management Studio      10.50.1600.1
Microsoft Data Access Components (MDAC)      3.85.1132
Microsoft MSXML      2.6 3.0 4.0 5.0 6.0
Microsoft Internet Explorer      8.0.6001.18702
Microsoft .NET Framework      2.0.50727.3615
Operating System      5.1.2600

The requested URL /InnovatorServer was not found on this server.

 

unable to insert screen shots.



Jennifer - Wednesday, September 29, 2010 1:32 PM:

Hi hkight;

Couple of quick things, you either have an IIS or a .Net issue.  Hard to tell which one; but i would start be ensuring that IIS is installed on the server.

You can also reference this previous post www.aras.comhttp:/.../194.aspx which is similar in nature to your error.

Best,

Jen



hkight - Thursday, September 30, 2010 9:14 AM:

Hi Jen,

I uninstalled and reinstalled the IIS Server 5.1 from the XP operating disk. I uninstalled Aras and tried to reinstall and now it is stopping me and telling me that I have to have IIS 4 or higher to continue to configure the server. Before it would configure the server, now it wont. Do I actually need IIS 6 or greater as per the installation manual? I dont understand why it would build the server before and not now. Why would it tell me that I need IIS 4 or higher, when I have ver 5.1?



Jennifer - Thursday, September 30, 2010 12:01 PM:

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

Hi hkight,
Thank you for your response.  Our teams have not come across the error you are receiving and eludes to possibly an issue with XP (possibly not pro version?) - unfortunately there isnt much more information available based on screenshots previously received . 
You can try installing IIS6 which requires Microsoft Server 2005 or greater or XP Pro; however, it is very tricky to get a PC to act as both a server and a client.  If you can get IIS Web Server, .NET  and Sql Server running on your PC,  then you can certainly evaluate Aras Innovator on your PC .     But be aware this is not a supported  Microsoft configuration for Windows XP, Vista, and 7.   In fact,  the windows 7 and Vista security models make it quite difficult to get IIS Web Server and SQL Server running propertly.  We highly recommend you evaluate Aras PLM on a Windows Server.
Best,
Jennifer