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SUPPORT Q&A - "Object reference not set to an instance of an object" right after installation

alex.s - Wednesday, October 6, 2010 3:21 AM:

Hello.

I installed Aras 9.2.0 on a Windows Server 2003 Standard Edition (English) using SQL Server 2008 Express. I can access the login page http://<servername>/RACE and when I enter admin/innovator to login as admin in Internet Explorer 7 (English), I get an error message:


" Object reference not set to an instance of an object "

I get this, when I try to login from a remote machine, and also when I use IE on the server and access http://localhost/RACE.

The IE7 security settings are set as described in the "Aras Innovator 9.2 - Internet Explorer Client Machine Configuration.pdf" and I also followed the "Aras Innovator 9.2 - .NET Client Configuration.pdf" ie. I downloaded and ran the "Manual .NET Security Config Tool [sdns.exe utility]" tool.

So, basically, I'm now on page 37 / step "5 Logging into Aras Innovator" of the "Aras Innovator 9.2 - Installation Guide.pdf" documentation.

Well - what's wrong, please?

Thanks a lot,

Alexander



alex.s - Friday, October 8, 2010 2:37 AM:

Hi.

Sorry for bumping, but does nobody have any idea? Aren't there logfiles or something like this, which might help in figuring out, what's wrong here?

 

Thanks,

Alexander