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SUPPORT Q&A - Linking to documents in SharePoint

PeterKelley - Monday, October 25, 2010 2:44 PM:

Hi,

I have installed Innovator and SharepOint on a VM for evaluation.  I have been able to connect to a SharePoint document library from Innovator, but I cannot see any of the documents in the library.  MY SP library shows up under the SharePoint Libraries in the Administration TOC.  The itemtypes show up in the SPDocuments TOC, but when I right click on it and select List All, there is a prompt for logon credentials but then it spends several minutes before returning 0 items found.  There are only 8 documents in the library which are split between 2 folders.  Any help is greatly appreciated.

Peter



aknourenko - Monday, October 25, 2010 3:07 PM:

I believe that currently a folder hierarchy in the document library is not supported and only documents that reside at the top level are returned when a particular SP library is queried. Try to put some documents in the root directory of the SP library and see if anything is returned. Not sure why it takes so long to return nothing; in my understanding it should take no time. Unfortunately to find out what takes time it's required to profile server methods that gets the SP library content (all communication between Innovator and SharePoint is implemented using SharePoint standard web service APIs).



PeterKelley - Monday, October 25, 2010 4:21 PM:

Thanks for the advice.  Unfortunately it did not help.  I removed the folders and put a single document in the root directory, but the results are the same.  It takes 5 minutes and returns 0 items.



aknourenko - Wednesday, October 27, 2010 1:40 PM:

I believe that most of the code for communicating with the SP is in server methods so you can try to debug it and see what exactly takes a lot of time and why nothing is returned (it could be that it just times out). Try to debug "SPDocument_onGet" method; I'm pretty sure that's the one that gets the content of the SP library.