Feature licenses error when activate

Which version is this? I never have seen this windows so I assume you use a very recent version. Do you use a firewall or some other kind of service that prevent communication? I never have then this one but remember that I had constant communication trouble when using the update tool.

Otherwise: Best ask Aras! You pay for the licenses and they are normally pretty fast when this kind of errors occur.

Edit: It can also depend on your country. Outside US/EMEA sometimes Aras itself block the connection and people use a VPN to solve it...

Hello Alex Weick ,

Has this issue been resolved? Today, I encountered the same error on my local machine. If it has been resolved, how did you fix the issue?

Regards,

Suahs

If we don´t hear from Alex, this old topics sounds similar:

 URGENT!! Are any Aras license servers down? - Framework license key pop-up appears frequently !!! 

In the other post the framework license server was temporarily down for a very short time which lead to the popup when admins logged in (regular users weren´t affected). I assume there is a similar service running for the feature licenses. It should resolve itself soon. If it´s really a server issue, you will not be the only one affected.

Of course somebody should tell Aras support.....

@Aras: Happy Monday!

Hello AngelaIp ,

Thank you for your quick response. If I try to activate the same key on another server, it works, but it is not working on a specific server.

Regards,

Suahs