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Unknown reference in package

Former Member
Former Member
There is warning message after I export a package, then I checked the log file and found below words:
To: [Identity].56A96DA9E981481688563E2D14D5D878 Reason: The item contains a reference to an item that belongs to an unknown package (i.e. neither a core package nor a package that the package depends on)
The corresponded item is "Aras PLM", but I've added "com.aras.innovator.solution.PLM" to "PackageDependsOn", why does the warning message still show? Thank you.
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    Hi Frederic, Sorry for the delayed response. Try selecting Remove with Warning and export the package. Select Don't Remove and export another package. Compare the results of the two separate packages. The package where the references were not removed will likely have items in it that the package where references were removed does not have. Check that these items exist in the instance of Innovator you will be importing into. If the items do already exist, using the package where references were removed, there should be no errors during import. However, if the items do not exist in the Innovator instance you are importing into, these items will have to be added to your package. We suggest using the Remove with Warning option and and using the above process to make sure the package is complete. The Aras PLM identity that you are concerned with should already exist in the Innovator instance you are importing into so there should be no issues upon importing, but let me know if there are. Hope this helps, Jillian
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    Hi Frederic, Sorry for the delayed response. Try selecting Remove with Warning and export the package. Select Don't Remove and export another package. Compare the results of the two separate packages. The package where the references were not removed will likely have items in it that the package where references were removed does not have. Check that these items exist in the instance of Innovator you will be importing into. If the items do already exist, using the package where references were removed, there should be no errors during import. However, if the items do not exist in the Innovator instance you are importing into, these items will have to be added to your package. We suggest using the Remove with Warning option and and using the above process to make sure the package is complete. The Aras PLM identity that you are concerned with should already exist in the Innovator instance you are importing into so there should be no issues upon importing, but let me know if there are. Hope this helps, Jillian
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