Hi
We try to use as much as the out of box functionality as possible. We have just released a part request process in Aras and in this process we use the Claim functionality in "My InBasket". It works as supposed, but now users are asking if we can make it possible to see on the itemttype who has claimed the activity and when it was claimed by that person?
Is that possible and if so how? Perhaps add to the infobox in the top left corner where Created By, Locked By, and etc is shown.
Best Regards
Henrik Olesen
Kamstrup A/SDenmark
Hi Henrik,
Could you please confirm what version of Aras Innovator you are using? I checked the most recent releases of 11.0 SP9 and 11.0 SP12, and the Claimed By property is already displayed in the Infobox. It is possible to update the values displayed in this table, but I would want to check to make sure any instructions I gave are still valid if you're using an older version.
In regards to displaying when an activity was claimed, there is no standard property that stores this information. It would be possible to add a new property and then use an onBeforeUpdate server event to set this value whenever the locked_by_id property changes.
Chris
Christopher Gillis
Aras Labs Software Engineer
Hi Christopher
We are on Aras11 SP9. It's correct I can see who claimed the activity on the InBasket Infobox, but I will try to explain the usecase.
A user fills a new Part Request Form and forwards in the workflow. The activity is now gone from the creators InBasket.
The Request is now assigned to an identity which include 5-7 people in our Purchasing Department. One of them will claim the activity.
The creator would like to see if the activity is claimed, when an by who. Is it possible to show this infro from the activity on the request form? Perhaps you have other suggestions to fulfill the requirement. Basically the user wants an easy way to see claim information.
