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Error - The resource you are looking for has been removed, had its name changed, or is temporarily unavailable

Nathan H.
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Good day all.  This error comes up every now and then, but has happened several times this week.  I have seen it trying to add a Method, the main form would not display.  One of my users had the problem with trying to access a custom ItemType (main form again), but I did not have the problem.  We were in a Skype call at the time and the user was sharing their screen, so we were looking at the same entry at the same time.  Last night a user said that they were receiving the error when trying to log in.  I had the user clear their cache and they could get in.  Does anyone know why this happens?  When I was looking through the forums, everything seemed to be from 2016 or older and didn't really have any answers.  We are using v11 SP10.  Thank you for the help.

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  • 0 in reply to Nathan H.

    Have you checked the browser console for helpful error messages? It would be interesting to know "which" resource makes the trouble. 

  • 0 Offline in reply to AngelaIp

    Angela,

    How would I check the browser console for this information?  I had a user have this happen to them when trying to log in yesterday morning.  I have had it happen when trying to create/edit forms.  The top half with all of the field tabs would give the error.  Thank you.

  • 0 in reply to Nathan H.

    When you see the error, press F9 or right click into the browser window and click 'Investigate' (or similar - I don´t have an English browser). Then switch to console tab.
    You will always see a lot of warnings and error messages there. That´s normal. Look for an entry that fits to your error message. In best case it tells you, which resource makes the trouble. 

    Your issue reminds me to an scenario that once one of my programmers created by accident. 
    1. Do you program your customizations in a test system first, and then export/import them to the main system after proper testing?

    -> If yes: Do you use ItemTypes or form elements with own images and icons?

    -> If yes: Are your icons located on vault or codetree? If you use vaulted images, this can create terror and chaos.