Aras license issues

Offline Miranda 1 month ago

Hi community,

Our Aras server has two network cards for network redundancy, and each network card has a MAC address. But the issue is that Aras license will disappear if we restart the server. Therefore, we need to apply a new license from Aras and redeploy the license again. I guess that this may because the MAC binding with the license is changed after server restarting. To avoid reapply a new license next time, we plan to try keeping the MAC the same as the MAC before server restarting. Will the old license still work after restarting in the way without new license application?

BTW, we are using free version of 14. Can the new license application only be accessed by subscription users? Can Aras partner apply the license of version 14?

Thanks，

Miranda

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0 Offline John Sperling 1 month ago

Thanks for your questions. Regarding your first question, yes if you keep the MAC address the same the framework license key will continue to work. As for your second question, we no longer distribute framework keys for previous releases, they are restricted to the latest release only (currently “2024 Release”).
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0 Offline Miranda 1 month ago in reply to John Sperling

Hi John,

Thanks for your reply.

But if the MAC address is changed and we need keep to use the current version 14, can we get the new license key of version 14 through an Aras partner，or do we have to move to the lateset 2024 release of the Community Edition or an Aras subscription?

Thanks,

Miranda
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0 Offline Miranda 1 month ago in reply to John Sperling

Hi John,

Thanks for your reply.

But if the MAC address is changed and we need keep to use the current version 14, can we get the new license key of version 14 through an Aras partner，or do we have to move to the lateset 2024 release of the Community Edition or an Aras subscription?

Thanks,

Miranda
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0 Offline John Sperling 1 month ago in reply to Miranda

We don't provide framework license keys for previous Community Edition releases, either directly or through partners. The other two choices you stated are your options if you use a new MAC address.
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0 Offline Miranda 1 month ago in reply to John Sperling

Hi John,

Get it. Thanks for your explanation.

Regards,

Miranda
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