Login page fails

Former Member
Former Member
Hi, I have installed SP14, it works fine in our Dev environment. But when after installing it on the test environment (same os, windows 2016 IIS 10), after entering username & password,  the error saying Status code: 404, Reason: "Not Found" Request uri: localhost/.../Authenticate.aspx The file does exist in the folder. So I found the log file, and indicates it cant connect to the ArasInnovatorAgent service, saying there is no endpoint listening at localhost:8734/ArasInnovatorAgent that could accept the message. The errors in the log are below: * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 2018-07-16 15-14-44 Exception In Main Thread Request Url: sac202.lmal.com.au/.../DBList.aspx Request File Path/innovatorserver/Server/DBList.aspx User Host Address: 192.168.153.124 User: Is Authenticated: False Authentication Type: Thread Account Name: IIS APPPOOL\Aras Innovator AppPool ASP.NET 4.0 Post data: Connection:close Accept:*/* Accept-Encoding:gzip, deflate, br Accept-Language:en-US,en;q=0.9 Cookie:ASP.NET_SessionId=2pikcgoe0qviiwefgt50g3zc Host:sac202.lmal.com.au Referer:sac202.lmal.com.au/.../login.aspx User-Agent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.99 Safari/537.36 Exception source: mscorlib Exception type: System.Reflection.TargetInvocationException Exception message: Exception has been thrown by the target of an invocation. ---Stack trace--- at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at System.Reflection.MethodBase.Invoke(Object obj, Object[] parameters) at System.Web.Util.ArglessEventHandlerProxy.Callback(Object sender, EventArgs e) at System.Web.SessionState.SessionStateModule.CompleteAcquireState() at System.Web.SessionState.SessionStateModule.BeginAcquireState(Object source, EventArgs e, AsyncCallback cb, Object extraData) at System.Web.HttpApplication.AsyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) ----- Inner exception Exception source: mscorlib Exception type: System.ServiceModel.EndpointNotFoundException Exception message: There was no endpoint listening at localhost:8734/ArasInnovatorAgent that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---Stack trace--- Server stack trace: at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream() at System.ServiceModel.Channels.HttpOutput.Send(TimeSpan timeout) at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.SendRequest(Message message, TimeSpan timeout) at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout) at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Aras.Server.Agent.Proxy.IInternalAgent.CheckVersion(String serverVersion) at AgentService.AgentServiceHelper.Startup(IInternalAgent agent) in E:\Builds\Innovator_RELS11-0-SP14\7022\Innovator.git\CompilableCode\Core\AgentService\AgentService.cs:line 125 at AgentService.AgentServiceHelper.InvokeAgent(Action`1 action, String agentServiceEndpointAddress, Int32 timeoutSeconds) in E:\Builds\Innovator_RELS11-0-SP14\7022\Innovator.git\CompilableCode\Core\AgentService\AgentService.cs:line 81 at Aras.Server.Core.InnovatorGlobal.Session_Start() in E:\Builds\Innovator_RELS11-0-SP14\7022\Innovator.git\CompilableCode\Core\HttpApplication\InnovatorHttpApplication.cs:line 59 ----- Inner exception Exception source: System Exception type: System.Net.WebException Exception message: Unable to connect to the remote server ---Stack trace--- at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream() ----- Inner exception Exception source: System Exception type: System.Net.Sockets.SocketException Exception message: No connection could be made because the target machine actively refused it 127.0.0.1:8734 ---Stack trace--- at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)    
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  • Former Member
    0 Former Member
    Ok, after further trials. The server where Sp14 installed and login works fine, didn't have Agent Service installed (default install). Also the above error seems to exist in the log file (C:\Program Files (x86)\Aras\Innovator\Innovator\Server\temp) whether login works or not. Interestingly the server that not working with login with SP14, and I uninstalled SP14 , and put SP12  back (with default install, no agent service). And the login works fine. Can anyone advise why it behaves like this?
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  • Former Member
    0 Former Member
    Ok, after further trials. The server where Sp14 installed and login works fine, didn't have Agent Service installed (default install). Also the above error seems to exist in the log file (C:\Program Files (x86)\Aras\Innovator\Innovator\Server\temp) whether login works or not. Interestingly the server that not working with login with SP14, and I uninstalled SP14 , and put SP12  back (with default install, no agent service). And the login works fine. Can anyone advise why it behaves like this?
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